Listed below are Vivid Esthetics policies & information you need to know! It’s important that you understand these policies and when completing booking that you agree to them on the client intake form!!
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A $50 deposit is required at time of booking for all eyelash services and will be applied to full payment! Deposits are non-refundable!
Deposits are also non-transferable unless you are rebooking within the same week or reschedule before the 24 hour time frame. A new deposit will be required if you cancel! -
Must be done 24 hours in advance!
Though things come up, we value your time and ours. We require 50% of the service fee for the following conditions: Less than 24-hour notification when canceling or rescheduling an appointment. No show/ missed appointments as well.
Note: you will loose your deposit and it will count towards the 50%. The balance will be charge to the card you have on file! All fees must be paid to book another appointment and a new deposit will be required!
If you are unable to make it please notify us as soon as possible to reschedule! -
Late arrivals are considered late 10 mins past scheduled appointment time and will result in a $10 late fee - late arrivals may not receive the scheduled services and/or may have to be rescheduled.
*Refunds are not available under any circumstance* -
Please DO NOT bring children or extra guests!
I work from a home based studio, please be respectful!
To prep for appointment please arrive with a clean face and lashes, free of any product!
You have 48 hours from your service date to contact me for a complimentary fill or any issues if need be!